In compliance with this mandatory change implemented by Microsoft, TREYSTA is here to guide you every step of the way through this important update that is non-negotiable and designed to enhance the security of your account. This change is beyond our control and requires your attention and action.

What is Changing?

Starting on September 15, 2023, Microsoft will be initiating a series of prompts encouraging users who currently authenticate using text messages (SMS) and voice methods to convert to the Microsoft Authenticator app. This change, which will roll out over a period of six weeks, is aimed at bolstering security through a more robust and unified authentication process.

Note: If you currently use the Microsoft Authenticator app, no action is required.

What to Expect?

To ensure a smooth transition when prompted, we have created a convenient and easy guide:

Help and Support

Should you have any questions or require assistance, we are here to help. Please reach out to your dedicated Client Technology Manager, or our help desk by submitting a ticket on our support portal by visiting: https://treysta.myportallogin.com/

Thank you for your cooperation and understanding as we work together to enhance security and protect your data.