Before you partner with TREYSTA to receive IT support in York, let’s first evaluate your needs and determine whether you need IT support or IT services.

IT Support vs. IT Services: How Different Are They?

Distinguishing between traditional IT support and managed IT services will help you address all your company’s IT needs. So, what does each entail? Let’s uncover more information.

Traditional IT Support

This is also referred to as “break-fix” support and results from the process’ reactive nature. If something isn’t working correctly, a user will notify the help desk and wait for the team on the other end to fix the issue. Usually, this uses a “pay-as-you-go” model, meaning a company paying for IT services as they are needed can incur unpredicted costs.

On the other hand, maintaining an in-house IT support team can also be expensive. Particularly for small businesses that may not have the resources to hire full-time IT professionals. In addition to salaries, businesses must also cover the costs of training, benefits, and equipment for the IT team. This can make traditional IT support cost-prohibitive for some companies.

Traditional IT support may not always provide the level of flexibility and scalability that modern businesses require. With the rise of remote work and the increasing need for cloud-based technology solutions, traditional IT support may not be equipped to handle these new challenges. This can lead to delays and difficulties in implementing new technology solutions and can ultimately hinder a company’s ability to compete in today’s fast-paced business environment.

Managed Services

One of the main advantages of managed IT support is it allows businesses to outsource IT services to a third-party provider. This can provide cost savings compared to maintaining an in-house IT team. By only paying for the IT services they need, businesses’ do not have to cover the costs of salaries, benefits, and equipment of an IT team.

Its main difference with traditional IT is managed IT services are considered “always on.” As a result, the coverage options can suit vast business needs during regular business hours and off.

The model is also stable, allowing clients to include any necessary solutions based on their unique needs. Instead of waiting for an IT issue to crop up and respond to it, the IT service team works continuously in the background, predicting possible disruptions and taking proactive remediation steps.

Another benefit of managed IT support is the level of expertise that providers can offer. Managed IT support providers typically have a team of highly skilled IT professionals who are experienced in managing and maintaining technology infrastructure. This can provide businesses with access to a level of expertise that may not be available in-house, and can help to ensure that technology issues are resolved quickly and efficiently.

Comprehensive IT Support In York, PA

TREYSTA offers all-inclusive IT support in York. Our comprehensive scope of services comprises preventative and need-based IT maintenance. As such, you can be sure that your systems are always functional and all issues addressed in good time.

Managed IT Services

Do you rely on technology to enhance your team’s efficiency and boost the quality of your services? In case this technology fails, could it jeopardize your company’s survival? TREYSTA is here to address all your business’ IT concerns.

We’ll take a 360-degree responsibility for your entire IT functions, including real-time monitoring around the clock, problem resolution, and IT support on demand. Furthermore, we assume the responsibility of delivering our services and communicate our strategic IT decisions with you. Therefore, we’ll act as your tech consultant with services going beyond mere on-demand capabilities.

• Deployment and monitoring your cloud and physical servers
• Network and data security
• Monitoring of vital business applications
• Antivirus solutions
• Backup monitoring
• Deployment and maintenance of routers, firewalls, and switches

Project Management and Strategic Consulting  

A sound tech strategy is essential to your organization’s growth and success, regardless of your business type. At TREYSTA, you’ll get reliable partner to help you create a practical approach to business efficiency improvement and reach your goals.

Once you’ve established a great strategy, we’ll offer the proper project management guidance, expertise, and resources to keep your company on track and within budget.

• Develop and manage project plans, timelines, and budget
• Identify and manage project risks and issues
• Develop IT roadmaps and plans
• Conduct technology assessments
• Provide guidance on technology

Business Continuity

Organizations have varying needs in business continuity, but it narrows down to one question: can you maintain normal business operations when facing adversities and disruptions?

Partnering with TREYSTA means you’ll work with vastly experienced professionals with full capabilities to create elaborate plans. We focus on the two primary kinds of hard drives: those that have failed and those that will do so in future. With us, you’ll be assured of peace of mind knowing that your company will get back on its feet faster.

• Backup and recovery solutions
• Redundancy and failover solutions
• Ongoing monitoring and testing
• Disaster recovery planning

Network Security

Your computer network is as robust as its most vulnerable point. Unfortunately, the current highly digitized and connected world presents numerous opportunities for threat actors to infiltrate your systems. From cyberattacks and Trojan horses to ransomware and viruses, criminals have numerous destructive incursions that can wreak havoc on your operations and halt productivity.

TREYSTA offers a dynamic blend of technology and security solutions to cater to your organization’s diverse needs. We provide reliable network security services to protect your underlying network infrastructure and data from theft, misuse, or unauthorized access.

IT Support In York, PA By TREYSTA

If you need the best IT Support in York to address your needs and secure your systems, then you’re at the right place. TREYSTA has been providing top-notch IT support in York, PA, since 1995, and we understand the local business environment and the different IT needs of companies in our market. With offices in York and Gettysburg, we’re your local IT company.

Partnering with us means that all your IT needs will be addressed, and you’ll maintain continuously monitored and secure networks and systems. We’ll also help you lower your IT costs and achieve your goals. This allows you and your teams to focus on other crucial aspects of your business.

Need to learn more about us? Don’t hesitate to talk to us.

TREYSTA is right in your backyard.

We help organizations in York, Gettysburg, Harrisburg, and throughout Central PA remove the anxiety from their Information Technology systems.

Let us take care of your IT.