TREYSTA Technology Management Makes IT Reliable For Lobar Associates
Lobar Associates is a general contractor, and they provide service to most of Pennsylvania as well as some other states. In business since early 1986, Lobar Associates is an active business and relies heavily on its IT.
With 200 employees and a growing network of clients, Lobar Associates can’t afford to wait for IT issues to be resolved. Each minute of downtime affects hundreds of people, as well as their bottom line.
That’s why they’ve partnered with TREYSTA Technology Management.
Before TREYSTA, Lobar Associates Was Struggling With “One-Man IT Support”
“We had an IT guy on staff,” says Joel Eichelberger, Vice President-Business Operations & Corporate Secretary, Lobar Associates. “We kind of got frustrated with how it was operating.”
Like many small businesses, Lobar Associates’ first instance of IT support was rather informal. They had a single IT professional handling their entire environment internally, to varying degrees of success.
“We really liked the guy that we had there, and even though the performance wasn’t great, we kept trying to stick it out and make it work,” says Joel.
The “one-man IT support” arrangement is common. It’s inexpensive and may be able to handle their needs to some extent. However, with an entire IT environment being managed by one person, it’s not long before a critical error occurs.
“At a certain point we had to make a move, and we started looking aroundIT Services For Lobar Associates and found TREYSTA,” says Joel.
TREYSTA Showed Lobar Associates What Their IT Needed
“They came in, they did an audit of our existing system,” says Joel. “We were in a pretty bad spot with a lot of older technology, and not a lot of organization or licensing management.”
Lobar Associates’ leadership knew their servers were far past due for an upgrade. After all, the average server only lasts 3-5 years. Continuing to use an old and unsupported server can present a range of serious risks, from the potential for failure to cybersecurity vulnerabilities.
In their assessment of Lobar Associates’ systems, the TREYSTA team showed them how they could improve their IT. They laid out a detailed plan to execute necessary upgrades, improving reliability and functionality of the complete IT environment.
“That was very appealing to me, just to have a plan, finally,” says Joel.
That’s why Lobar Associates chose to partner with TREYSTA. They wanted to be able to trust that their IT would work exactly as they needed it to.
“The fact that our servers are always up, they’re working, they’re backed up,” says Joel. “Everything networking-wise is running smoothly.”
TREYSTA is Lobar Associates’ Committed IT Partner
“They definitely addressed the high priority stuff right away, and then kept pecking away at the other things to get them done,” says Joel. “It’s 180 degrees from where we were when they came on.”
With TREYSTA as their partner, Lobar Associates can trust that their IT won’t fail them. When the occasional small issue comes up, all they have to do is place a call and talk to their familiar contact at TREYSTA to get it fixed.
“When things do go down they’re getting fixed right away,” says Joel. “I couldn’t imagine going back to the way it was before.”