First Posted:  May 2, 2023

As a business owner in Central PA or Northern MD, you know how important it is to have reliable communication channels. Not only do you need proper communication for your clients, but as well as your partners and employees. But with traditional phone systems, costs can add up quickly and flexibility is limited. That’s where VoIP (Voice over Internet Protocol) services come in. Let’s explore why your business should switch to VoIP services.

What are VoIP services?

Cost Savings

One of the biggest advantages of VoIP services is the cost savings they offer. Traditional phone systems often require expensive hardware and long-term contracts, not to mention high costs for international calls. With VoIP services, you can save up to 40% on your monthly phone bills compared to traditional phone systems. You can also enjoy free long-distance and international calls, as VoIP services transmit calls over the internet rather than traditional phone lines.

Flexibility

Another advantage of VoIP services is their flexibility. With traditional phone systems, adding or removing lines can be a hassle, as it often requires costly hardware upgrades or technician visits. With VoIP services, you can easily add or remove lines as your business grows or changes. Plus, with features like call forwarding and routing, you can ensure that calls are always answered. No matter where you or your employees are located, calls are directed to the right person or department!

Advanced Features

VoIP services also offer a host of advanced features that can enhance your business communication and customer service. These features include:

• • Video conferencing: With VoIP services, you can easily conduct virtual meetings and connect with clients and partners from anywhere in the world.
  • Voicemail-to-email transcription: This feature automatically transcribes voicemail messages and sends them to your email, making it easy to stay on top of important messages.
  • Automated attendants: These virtual receptionists greet callers and direct them to the appropriate department or employee, freeing up your time and resources.
  • Call recording and analytics: With VoIP services, you can record calls and analyze call data to gain valuable insights into your business communication.

Improved Communications to Build Your Business

Finally, VoIP services are easy to manage. Having a central communication service cuts the difficulty of managing a wide range of networks, systems, and applications. With VoIP service, it’s all united under a single interface so employees can better collaborate to work more productively. Plus, with cloud-based VoIP services, you can manage your phone system from anywhere, using just a web browser or mobile app!

VoIP Business Phone Services by TREYSTA

In conclusion, VoIP services offer a cost-effective, flexible, and feature-rich alternative to traditional phone systems. If you’re looking to streamline your business communication and improve your customer service, it’s time to switch to VoIP services. Contact us today to learn more about how TREYSTA can help you make the switch.

TREYSTA is your local IT company serving all small-to-medium-sized businesses and organizations throughout Central PA and Northern MD. Our goal is to ensure that your business can focus on serving clients without worrying about IT issues.

Our experienced IT professionals follow a proven formula to deliver world-class results, including remote monitoring, help desk support, and technology consulting.

With offices in Gettysburg and York, we’re nearby and ready to take care of everything “technology” so that your organization can concentrate on its area of expertise. Don’t let IT concerns give you anxiety – contact us today to speak with one of our local IT service professionals.