How to Contact Support

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How to Contact Support

Please direct all issues to our dedicated help desk for expedited response:

 

We look forward to serving you!

By Email:

helpdesk@teamtreysta.com

By submitting an email to our system, active clients will have a ticket created and automatically placed in dispatch for assignment. This is the fastest way for you to submit a ticket. Please make sure you include the following:
Name of person having the problem
Contact information
Brief statement of problem
Criticality of the issue

By Client Portal:

https://treysta.myportallogin.com/

Treysta can provide you with access to our client ticket portal allowing you to see your tickets and ticket history at your convenience. Submit tickets with pre-made templates capturing all the data necessary for your issue to have our techs working with you as quickly as possible.

By Phone:

1 (888) 242-0244

Press “1” for Support

When contacting us by phone we may be on a call with another client, please rest assured that leaving a message will allow us to create a ticket and respond quickly. Please make sure you include the following:

Company Name
Name of person having the problem
Contact information
Brief statement of problem
Criticality of the issue