How to Contact Support

How to Contact Support

 

Please direct all issues to our dedicated help desk for expedited response:

 

By Email:

helpdesk@teamtreysta.com

By submitting an email to our system, active clients will have a ticket created and automatically placed in dispatch for assignment. This is the fastest way for you to submit a ticket. Please make sure you include the following:

  • Name of person having the problem
  • Contact information
  • Brief statement of problem
  • Criticality of the issue

By Client Portal:

https://treysta.myportallogin.com/

Treysta can provide you with access to our client ticket portal allowing you to see your tickets and ticket history at your convenience. Submit tickets with pre-made templates capturing all the data necessary for your issue to have our techs working with you as quickly as possible. Need help signing in? Click here!

By Phone:

1 (888) 242-0244
Press “1” for Support

When contacting us by phone we may be on a call with another client, please rest assured that leaving a message will allow us to create a ticket and respond quickly. Please make sure you include the following:

  • Company Name
  • Name of person having the problem
  • Contact information
  • Brief statement of problem
  • Criticality of the issue

We look forward to serving you!